These guys are a patently dishonest opportunistic ripoff. Do yourself a favor and find an honest privately owned local shop, Firestone will never see me again. They are the classic example of what's wrong with the auto trade.
Ridiculous rates and completely dishonest. Avoid this shop at all costs.
I purchased 3 tires, the mount balance and other fees added $100.00 extra to the cost. Was charged for state inspection that failed, fixed what they said needed. Brought back and was charged again. I will not go back and would never recommend anybody to trust them!!
$1400 for a fuel pump and $230 just for the diagnostics (scanning with a computer)?! You have to be kidding me! Stay away from these guys, they will try to rip you off. I had my car towed home instead and bought the fuel pump for $17 on eBay, having learned a $230 lesson.
They attempted to rip me off to the tune of 2800 bucks telling me that i needed front and rear brakes complete including rotors and calibers. It took them 3 hours for the mechanic to figure out that he had no idea where the pulsation was coming from. I told them to put the car back together and i paid the 15 bucks for the privilege. Went to Sears in Aviation mall it took the mechanic all of 5 minutes to figure out it was a warped rotor. The entire repair with a set of new tires was 1050.00 DO NOT TRUST THESE CLOWNS AT FIRESTONE ESPECIALLY THE MANAGER WITH THE SICK LITTLE SMILE WHEN HE GETS CAUGHT ROBBING YOU. RUB FROM THIS PLACE GO TO SEARS THEU ARE HONEST GUYS.
Firestone Complete Auto Care is a US Car Repair based in West Glens Falls Queensbury, New York. Firestone Complete Auto Care is located at 657 Upper Glen St, Queensbury, NY 12804, USA.
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